Frequently Asked Questions

1. What is a trauma informed approach, and why is it important in schools?

A trauma informed approach recognises how stress, adversity, and trauma can affect a child’s ability to feel safe, regulate emotions, and engage in learning. We use this understanding to create compassionate, predictable environments where both pupils and staff feel supported. It’s not about fixing children — it’s about supporting nervous systems and relationships, so healing and learning can happen side by side.

2. What is Polyvagal Theory, and how does it guide your work?

Polyvagal Theory helps us understand how the nervous system responds to stress, safety, and connection. By applying this science, we help children and adults recognise their own emotional states, build co-regulation strategies, and create environments where calm, curiosity, and connection can flourish — all of which are essential for resilience and learning.

3. What kind of training do you offer to staff?

We offer training sessions and workshops tailored to the needs of your setting. Topics include trauma informed practice, Polyvagal Theory in the classroom, emotional regulation strategies, and staff wellbeing. Training is practical, reflective, and grounded in real-life school experience.

4. How does therapy dog support work in schools?

Lola, our trained and experienced therapy dog, supports children through structured, gentle sessions that encourage calm, emotional expression, and connection. She helps reduce anxiety, supports co-regulation, and builds trust with children who may struggle with relationships, trauma, or emotional needs. Sessions are always led by a qualified professional and carefully planned for safety and impact.

5. Who can benefit from therapy dog sessions?

Children experiencing anxiety, trauma, bereavement, emotional dysregulation, or social difficulties often respond especially well. However, the benefits extend to staff too — Lola's presence brings calm, connection, and warmth throughout the school.

6. What areas do you cover?

We currently support schools and organisations across the North West, including Warrington, Widnes and Liverpool. Online training is coming soon, so watch this space!

7. Are your services suitable for mainstream and specialist settings?

Yes. We work across mainstream schools, SEN provisions, alternative settings, and community organisations. All sessions and training are adapted to meet the needs of the setting and the individuals involved.

8. How do you ensure the welfare of your therapy dog, Lola?

Lola’s wellbeing is a top priority. She is not overworked, and sessions are carefully scheduled with plenty of rest. We follow strict animal welfare guidelines, and Catherine is trained in ethical animal-assisted intervention practices. Lola’s comfort, consent, and safety are central to every decision we make.

9. Do you offer one-off sessions or longer-term packages?

Both! We offer single wellbeing workshops, training events, and longer-term support programmes for children, staff, or whole-school development. All services are bespoke — we’ll work with you to create a plan that fits your setting.

10. How do we get started or make a booking?

You can fill out the contact form on our Contact Page or email us directly at Catherine@alliswellapproach.co.uk. We’re always happy to discuss your needs and explore how we can support your school or organisation.